Templates
175+ survey, form and quiz templates
Written by researchers, not generated in bulk. Each template opens in the builder with its questions, logic and guidance on when to send it and how to read the results. Free on every plan.
Popular templates
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Customer feedback (16)
All customer feedback templates →Measure satisfaction, loyalty and effort at the moments that matter: after a purchase, a support ticket, a renewal or a cancellation. Every template opens in the builder with its questions and guidance on reading the results.
Customer satisfaction
- Customer satisfaction (CSAT)A three-minute check on how a recent purchase or support interaction went, with one open question that tells you why.6 questions ~3 min
- Customer onboarding feedbackAfter the first 30 days: was setup clear, did they reach first value, and what nearly made them give up.5 questions ~2 min
Net Promoter Score
- Net Promoter Score (NPS)The standard 0–10 loyalty question plus the two follow-ups that make it actionable: the reason, and permission to follow up.3 questions ~1 min
- Transactional NPSNPS tied to a specific moment (delivery, onboarding, support) so you can see which touchpoints create promoters and detractors.3 questions ~1 min
Customer service
- Customer service feedbackPost-ticket survey separating the agent's behaviour from the outcome, so coaching and process fixes go to the right place.6 questions ~2 min
- Live chat feedbackTwo-question rating shown as a chat closes, with an optional comment. Built to be answered in ten seconds.3 questions ~1 min
- Complaint follow-upAfter a complaint is closed: was it handled fairly, did the outcome feel right, and has trust been restored.3 questions ~2 min
Purchase & delivery
- Post-purchase surveyCheckout, delivery and first impressions of the product in one short survey sent a few days after the order arrives.7 questions ~3 min
- Returns and refund experienceWhy the item came back and how the return process felt; turns refunds into product and policy fixes.5 questions ~2 min
Voice of the customer
- Voice of the customerA relationship survey across product, service, value and loyalty, with a priority question so you know what to fix first.7 questions ~5 min
- B2B client satisfactionAccount-level feedback for agencies, consultancies and B2B vendors: responsiveness, expertise, value and renewal intent.6 questions ~4 min
Loyalty & advocacy
- Customer loyalty and advocacyFind your advocates: repeat intent, referrals already made, review willingness and what customers say about you to others.5 questions ~2 min
- Subscription renewal surveyBefore renewal: confidence in value, what would make renewing an easy yes, and risk flags you can act on in time.4 questions ~2 min
Cancellation & win-back
- Cancellation surveyFour questions at the moment of cancellation: the reason, what would have changed it, where they are going, and whether they would return.4 questions ~1 min
- Win-back surveyFor lapsed customers: what they use now, what would bring them back, and permission to send an offer.4 questions ~2 min
Employee feedback (18)
All employee feedback templates →From the first interview to the exit conversation, these templates measure how people experience working with you. Each one is written to be answered honestly, which means short, anonymous where it should be, and followed by action.
Engagement & pulse
- Employee engagement pulseA short, anonymous monthly pulse on clarity, support, energy and intent to stay. Built to be repeated and compared.6 questions ~2 min
- Annual employee engagement surveyThe full picture once a year: role clarity, manager, growth, recognition, workload, culture and intent to stay, with an eNPS.7 questions ~7 min
- Internal communications surveyWhich channels people read, whether leadership messages land, and what they wish they knew sooner.4 questions ~3 min
Onboarding & training
- New hire first-week check-inFive questions at the end of week one: equipment, access, welcome, clarity and what is still confusing.5 questions ~2 min
- 30/60/90-day onboarding surveyThe same eight questions at 30, 60 and 90 days so you can see whether role fit, support and confidence are improving.5 questions ~3 min
- Training evaluationRelevance, trainer, pace, confidence before and after, and intent to apply, for internal courses and workshops.7 questions ~3 min
Performance & 360 feedback
- Manager effectiveness (upward feedback)Anonymous upward feedback on observable manager behaviours: clarity, feedback, support, fairness and development.4 questions ~4 min
- 360-degree feedbackPeer, manager, report and self ratings on the same competencies, with free-text strengths and development areas.4 questions ~5 min
- Self-assessment for performance reviewStructured self-reflection before a review: achievements, challenges, skills to develop and support needed.5 questions ~8 min
Benefits & compensation
- Employee benefits surveyWhich benefits people use, which they value, and what they would trade, so the budget goes where it matters.5 questions ~4 min
- Pay fairness and transparencyPerceptions of fairness, clarity of how pay is decided, and trust in the process, without asking anyone's salary.3 questions ~2 min
Exit interviews
Candidate experience
Inclusion & belonging
Remote & hybrid work
Market research (17)
All market research templates →Test ideas with the people who will buy them. These templates are written for purchased respondents as well as your own list, with sampling and reading notes so results hold up in a meeting.
General research & polling
Consumer behaviour
Brand awareness & tracking
- Brand awareness surveyUnaided and aided awareness, consideration and preference against competitors, written for repeat tracking.7 questions ~3 min
- Brand perception surveyWhat people associate with your brand, how it compares with alternatives, and where perception and reality differ.5 questions ~4 min
Ad & creative testing
Messaging & claims
Name & logo testing
Pricing research
- Price sensitivity (Van Westendorp)The four Van Westendorp questions that give you an acceptable price range and an optimal price point.5 questions ~2 min
- Pricing plan preferenceWhich of three plans customers would choose, which features justify a higher tier, and billing preferences.5 questions ~3 min
Competitive analysis
Segmentation & personas
- Market segmentation surveyNeeds, attitudes, behaviours and demographics in one survey, designed for clustering into personas.8 questions ~6 min
- Customer persona questionnaireThe jobs, goals, frustrations and influences behind a buyer persona, in a form existing customers can fill in.7 questions ~5 min
Product development (13)
All product development templates →Decide what to build, and whether it worked. These templates cover the product lifecycle from idea screening and concept tests to beta feedback, usability and the question every product team should ask: how disappointed would you be without it?
Concept & idea testing
- Concept testingUniqueness, relevance, believability, purchase intent and objections for a product concept shown as text or image.6 questions ~3 min
- Idea screeningRate up to six one-line ideas on appeal and need, then pick one, so you can shortlist before full concept tests.4 questions ~3 min
- Product-market fit surveyThe 'very disappointed' question plus who benefits most, the main benefit and what to improve, run quarterly.4 questions ~2 min
Feature prioritisation
- Feature prioritisationImportance and satisfaction for up to eight features, plus a forced ranking, to find the gaps worth closing.4 questions ~4 min
- Kano model surveyFunctional and dysfunctional pairs for each feature to classify must-haves, performance features and delighters.7 questions ~4 min
- Feature request formA structured way for users to ask for features: the problem, how they solve it today, impact and urgency.5 questions ~3 min
Beta & early access
Usability & UX
Packaging & design
In-app & website feedback
- Product feedbackFind out what people use, what frustrates them and what they would miss, so you can decide what to build next.7 questions ~4 min
- Website feedbackLearn why visitors came, whether they found it, and what got in the way.4 questions ~1 min
- Mobile app feedbackIn-app survey on ease of use, crashes, missing features and store rating intent, kept to five questions.5 questions ~2 min
Event feedback (11)
All event feedback templates →Before the event, learn what attendees want. After it, learn what worked. These templates fit conferences, webinars, workshops, internal training, community meetups and private celebrations.
Post-event
- Event feedbackPost-event survey for workshops, webinars and in-person events: value, logistics and what to do next time.6 questions ~2 min
- Conference feedbackMulti-day conference evaluation: keynotes, sessions, networking, venue, food, app and value for the ticket price.6 questions ~4 min
- Session and speaker feedbackPer-session rating card for content, delivery, relevance and slides, shared by QR code at the end of each talk.5 questions ~1 min
- Sponsor and exhibitor feedbackLead quality, booth traffic, logistics, value and renewal intent from the companies who paid to be there.6 questions ~3 min
- Volunteer event feedbackFor the people who ran the event: briefing, support, workload, appreciation and whether they would help again.4 questions ~2 min
Webinars & online events
Training & workshops
Parties, weddings & community
- Event RSVP formAttendance, guest count, dietary needs and a message, for parties, dinners and private events.5 questions ~1 min
- Wedding RSVP and planningRSVP with meal choice, song requests, accommodation and transport needs, so the planning sheet fills itself.6 questions ~2 min
- Team offsite planning pollDates, location preferences, activities, budget comfort and access needs before you book a team event.5 questions ~2 min
Education (12)
All education templates →For teachers, schools, universities and training providers: understand students, parents and staff with templates written in plain language and short enough to finish in class.
Course & instructor evaluation
- Course evaluationEnd-of-term evaluation of content, workload, assessment, instructor and what students would tell next year's class.6 questions ~4 min
- Mid-course check-inFour questions at the midpoint so there is still time to adjust pace, clarity and support.4 questions ~2 min
- Online course feedbackFor e-learning and self-paced courses: content, video quality, platform, completion barriers and recommendation.5 questions ~3 min
- Classroom exit ticketThree questions at the end of a lesson: what they learned, what is still unclear, and confidence, for formative assessment.3 questions ~1 min
Student experience
- Student satisfaction surveyTeaching, support, facilities, belonging and overall experience across a school or university, anonymous by default.5 questions ~5 min
- School climate survey (students)Safety, respect, relationships with teachers and peers, and whether students feel they can get help, in age-appropriate language.4 questions ~4 min
- Facilities and library surveyOpening hours, study space, resources, IT and cleanliness, for libraries, labs and learning spaces.4 questions ~3 min
Parents & guardians
Teachers & staff
- Teacher and staff surveyWorkload drivers, leadership support, resources, behaviour, development and intent to stay, anonymously.4 questions ~5 min
- Professional development session feedbackFor in-service training days: relevance to the classroom, facilitator, practicality and what to run next.4 questions ~2 min
Healthcare (8)
All healthcare templates →Patient experience templates for clinics, practices, dental offices and telehealth. They ask about access, communication and respect, not about diagnoses, so they can be used without special data handling; add clinical questions only with the right safeguards.
Patient experience
- Patient satisfaction surveyBooking, wait time, communication, respect and overall experience of a visit. Collects no medical details.7 questions ~3 min
- Dental patient feedbackComfort, explanation of treatment and costs, hygienist and dentist care, and recommendation, for dental practices.5 questions ~2 min
- Hospital stay and discharge surveyAdmission, ward care, communication, discharge instructions and knowing who to call afterwards.5 questions ~4 min
- Missed appointment surveyWhy the patient missed the appointment and what would help them attend next time, to reduce no-shows.4 questions ~1 min
- Pharmacy customer surveyWait time, advice, privacy, stock availability and staff, for community pharmacies.4 questions ~2 min
Clinic staff & workplace
Nonprofit & community (10)
All nonprofit & community templates →Listen to donors, volunteers, members and the community you serve. These templates are short, respectful of people's time, and built to produce the numbers funders ask for.
Donors & fundraising
- Donor satisfaction surveyWhy donors gave, what impact they want to see, how they want to hear from you, and interest in recurring giving.6 questions ~3 min
- Lapsed donor surveyWhy a donor stopped giving and what would bring them back, sent with no ask attached.4 questions ~2 min
- Fundraising event feedbackEnjoyment, understanding of the cause, value, giving intent and what would bring guests back next year.5 questions ~2 min
Volunteers
- Volunteer satisfaction surveyRole clarity, training, support, feeling useful, recognition and intent to continue, for your volunteer programme.5 questions ~3 min
- Volunteer application formContact details, availability, interests, skills, experience and references for new volunteers.7 questions ~4 min
Members & associations
Program evaluation
Community needs & civic
Forms (29)
All forms templates →Not every form is a survey. These templates collect what you need (contact details, choices, consent) with validation, notifications and exports, and nothing you do not.
Registration & RSVP
- Event registration formContact details, ticket type, sessions, dietary and access needs and how they heard about you, with a response limit.6 questions ~2 min
- Class enrolment formEnrol students in classes, courses or activities with level, schedule, emergency contact and consent.6 questions ~3 min
- Membership sign-up formJoin form for clubs and associations: details, membership type, interests, how they found you and consent.5 questions ~2 min
- Newsletter sign-up formEmail, interests and frequency with explicit consent, exportable to your email tool.4 questions ~1 min
Applications
- Job application formContact details, role, availability, right to work, experience summary, portfolio link and screening questions.8 questions ~6 min
- Grant application formOrganisation details, project summary, budget, outcomes, timeline and reporting commitment for small grants.9 questions ~10 min
- Scholarship application formApplicant details, programme, academic background, personal statement, financial need indicator and references.7 questions ~8 min
- Vendor registration formSupplier details, categories, certifications, insurance confirmation and references for procurement onboarding.7 questions ~6 min
Requests & intake
- Support request formProduct, issue type, urgency, description, steps to reproduce and preferred contact, routed to your helpdesk.7 questions ~3 min
- Maintenance request formLocation, issue category, urgency, access permission and photos link, for facilities and property managers.6 questions ~2 min
- Appointment request formService, preferred dates and times, contact details and notes, for salons, clinics, consultants and trades.6 questions ~2 min
- Client intake formGoals, background, scope, timeline, budget range and how they heard about you, for consultants, agencies and coaches.7 questions ~5 min
- Incident report formDate, location, people involved, description, injuries or damage, witnesses and immediate actions, for workplaces and venues.8 questions ~5 min
Consent, waivers & agreements
- Informed consent formConsent for research, photography or data use with the full text in the intro, an explicit agreement and a typed signature.5 questions ~2 min
- Photo and video release formPermission to use someone's image in marketing, with scope choices and a typed signature.5 questions ~1 min
- Activity waiver formAcknowledgement of risk, fitness confirmation, emergency contact and typed signature for activities and classes.6 questions ~2 min
Orders & payments
- Order formItems with prices, quantities, delivery or pickup, contact details and notes; payment link goes in the thank-you.6 questions ~2 min
- Donation pledge formPledge amount, frequency, designation, recognition preference and contact, with the payment link in the confirmation.7 questions ~2 min
- Quote request formService, scope, quantities, timeline, budget and contact details so you can quote without a call.6 questions ~3 min
Employment & HR forms
- New employee information formPre-start details for HR and IT: contact, address, emergency contact, equipment, shirt size and start logistics.8 questions ~4 min
- Employee emergency contact formTwo emergency contacts and consent to use them, collected once and updated annually.4 questions ~2 min
- Time-off request formLeave type, dates, cover arrangements and manager, routed to the approver by webhook or email.6 questions ~1 min
- Equipment and software request formItem, justification, urgency and cost centre for IT and facilities requests, with approval routing.6 questions ~2 min
- Expense claim formExpense type, amount, date, purpose and receipt link, for teams without an expenses system.7 questions ~2 min
Feedback & contact forms
- Contact formName, email, topic and message. Four fields, routed by topic, with a reply-time promise in the thank-you.3 questions ~1 min
- Suggestion boxAnonymous suggestions from staff or customers with a category, the idea, the benefit and optional contact.4 questions ~2 min
- Complaint formStructured complaint intake: what happened, when, who was involved, what resolution they want and contact details.6 questions ~4 min
- Testimonial collection formA guided way to collect quotable testimonials: the problem, the result, a quote and permission to publish.6 questions ~3 min
- Workshop or class feedback formA short rating-and-comment form for any class, session or activity, usable with a QR code at the exit.3 questions ~1 min
Quizzes (8)
All quizzes templates →Scored quizzes with instant results pages: knowledge checks after training, compliance refreshers, product knowledge for sales teams, onboarding and just-for-fun trivia. Set a pass mark and show correct answers.
Training & knowledge checks
- Training knowledge checkA ten-question scored check after any training course, with a pass mark, feedback per question and a results page.10 questions ~5 min
- Product knowledge quiz for sales teamsCheck that sales and support teams know the features, pricing, competitors and objection handling, with scores by rep.6 questions ~5 min
- New employee onboarding quizA friendly check that new starters know the basics: values, who's who, tools, policies and where to get help.5 questions ~3 min
- Customer education quizCheck customers understood a how-to guide or webinar, award a badge message on passing, and spot the confusing parts.6 questions ~3 min
Compliance & policy
- Workplace safety quizGeneral workplace safety refresher: hazards, reporting, fire, manual handling and PPE, with a name field for the record.7 questions ~4 min
- Data protection awareness quizCore data-handling principles: personal data, access, sharing, breaches and retention, with a recorded pass.6 questions ~4 min
Trivia & fun
- General knowledge trivia quizTen mixed trivia questions with instant scoring for team socials, events and newsletters.10 questions ~4 min
- Team icebreaker: how well do you know us?A customisable 'guess the colleague' quiz for onboarding days and team socials; fill in facts about your own team.5 questions ~3 min
By industry (33)
All by industry templates →Templates written for a specific business, with the vocabulary and moments that matter in that industry: the table, the showroom, the check-out, the check-in, the renewal.
Restaurants & cafés
- Restaurant dining feedbackFood, service, ambience, value and wait time after a visit, via a QR code on the bill. Under a minute to answer.4 questions ~1 min
- Food delivery feedbackOrder accuracy, temperature, packaging, delivery time and app experience for takeaway and delivery orders.6 questions ~1 min
- Catering client feedbackPlanning, food, presentation, staff and value after a catered event, plus referral intent.4 questions ~2 min
Retail & e-commerce
- In-store shopping experienceFinding products, staff help, checkout speed, cleanliness and value, plus intent to return, for physical stores.5 questions ~2 min
- Cart abandonment surveyWhy shoppers left at checkout: shipping cost, account creation, payment options, trust or just browsing.3 questions ~1 min
- Product review requestStar rating, fit and quality questions and a written review you can publish with permission.4 questions ~2 min
Hotels & hospitality
- Hotel guest satisfactionCheck-in, room, cleanliness, staff, breakfast, Wi-Fi and value, plus intent to return, sent after check-out.5 questions ~3 min
- Vacation rental guest feedbackListing accuracy, cleanliness, check-in instructions, amenities and host communication for short-term rentals.3 questions ~2 min
Real estate & property
- Home buyer satisfactionAgent responsiveness, negotiation, communication and the closing process, after the sale completes.5 questions ~2 min
- Tenant satisfaction surveyMaintenance response, communication, building condition, safety, value and intent to renew, anonymously.3 questions ~3 min
- Open house visitor feedbackInterest level, price perception, likes and dislikes and contact details from open-house visitors.5 questions ~1 min
Gyms, studios & wellness
- Gym member satisfactionEquipment, cleanliness, classes, staff, crowding and value, with intent to stay, for gyms and studios.5 questions ~2 min
- Fitness class feedbackInstructor, difficulty, music, timing and whether members would book again, per class.5 questions ~1 min
- Personal training client check-inProgress toward goals, session quality, programme fit and motivation, for trainers and coaches.5 questions ~2 min
Travel & tourism
- Tour experience feedbackGuide, pace, value, booking ease and highlights for tours and excursions, with a review request.6 questions ~2 min
- Airline passenger surveyBooking, check-in, boarding, cabin crew, comfort, food and punctuality for a specific flight.4 questions ~3 min
- Destination visitor surveyTrip purpose, length, spend, activities, satisfaction and likelihood to return, for tourism boards and attractions.9 questions ~4 min
SaaS & technology
- SaaS onboarding survey (day 7)Goal, first-value moment, blockers and help used in the first week, triggered in-app on day seven.4 questions ~1 min
- SaaS value check-inQuarterly value, usage breadth, team adoption and renewal confidence for account health scoring.5 questions ~2 min
- Developer experience surveyDocs, SDKs, authentication, error messages, support and time to first successful call for API products.4 questions ~3 min
Financial services
- Bank and credit union customer experienceBranch, app and phone experience: wait time, clarity, trust, problem resolution and recommendation.4 questions ~2 min
- Insurance claim experienceEase of filing, communication, fairness, speed and outcome satisfaction after a claim closes.5 questions ~2 min
- Financial advisor client reviewUnderstanding of goals, clarity of advice, communication frequency, fees transparency and confidence.4 questions ~2 min
Automotive
Salons, agencies & contractors
- Salon and spa client feedbackBooking, welcome, stylist or therapist, result, cleanliness and value, with a review prompt for happy clients.4 questions ~1 min
- Agency client project reviewBrief understanding, communication, creativity, deadlines, budget and results after a project wraps.4 questions ~3 min
- Contractor job feedbackQuote accuracy, punctuality, workmanship, tidiness, communication and referral intent for trades and home services.4 questions ~1 min
- Freelancer client feedbackShort end-of-engagement feedback for freelancers and consultants: quality, communication, timeliness and a testimonial.4 questions ~2 min
Government & public sector
Pet care & veterinary
- Veterinary client satisfactionBooking, wait, explanation of options and costs, handling of the pet and recommendation, for vet clinics.5 questions ~2 min
- Pet grooming and boarding feedbackDrop-off, updates, result or care, pet's demeanour afterwards and value, for groomers, daycare and boarding.5 questions ~1 min
Questions about templates
Are the survey templates free?
Yes. All 175 templates are available on the Free plan. Sign up, open a template and it is copied into your workspace, where you can edit every question before sharing.
Can I edit a template after I use it?
Yes. A template is a starting point: add, remove or reword questions, add logic, translations and your branding, then publish. The original template is never changed.
How were the templates written?
Each template was written by hand around a specific decision, with question wording chosen to be neutral, short and mobile-friendly. Every template includes guidance on when to send it and how to read the results.
What is the difference between a survey, a form and a quiz template?
Surveys measure opinions and experiences; forms collect information such as registrations or requests; quizzes score answers and show results. SurveyHood builds all three with the same editor.
Can I get respondents for a template?
Yes. Any template can be sent to your own audience or paired with verified respondents from the SurveyHood panel, priced per completed response.