Engagement & pulse

Internal communications survey template

Which channels people read, whether leadership messages land, and what they wish they knew sooner.

4 questions · about 3 minutes to complete · free on every plan

Free account required. The template is copied into your workspace; edit anything before publishing.

When to use it: Once a year or after a major announcement.
Who it is for: All employees.

How to use this template

Keep it anonymous unless you need to follow up, and say so in the intro.
Do not run it with fewer than eight respondents, or individual answers can be guessed.
Share what you learned and one change you made. People answer the next survey when the last one visibly mattered.

Questions in the internal communications survey template

1. Which of these do you read or attend regularly?
multi choice · All-hands meetings, Leadership emails, Team meetings, Intranet, Chat announcements, Newsletter, None of these
2. Please rate your agreement:
matrix · I understand the organisation's priorities, I hear about important changes before they affect me, Communication is honest, including about bad news, I know where to find the information I need
3. How much communication do you receive?
single choice · Too little, About right, Too much
4. What do you wish you had been told sooner?
open text

What the results look like

IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.

1.Which of these do you read or attend regularly?

112 answered

Answer distribution
Answer	Count	Percent
All-hands meetings	53	47%
Leadership emails	52	46%
Team meetings	62	55%
Intranet	44	39%
Chat announcements	41	37%
Newsletter	45	40%
None of these	3	3%

2.Please rate your agreement:

120 answered

Statement	Strongly disagree	Disagree	Neutral	Agree	Strongly agree	n
I understand the organisation's priorities	5%	11%	25%	25%	34%	120
I hear about important changes before they affect me	4%	14%	13%	32%	38%	120
Communication is honest, including about bad news	4%	13%	21%	25%	38%	120
I know where to find the information I need	10%	11%	18%	26%	36%	120

3.How much communication do you receive?

120 answered

Answer distribution
Answer	Count	Percent
Too little	23	19%
About right	62	52%
Too much	35	29%

How to read these questions

multi choice: Percentages add up to more than 100% because people can pick several. Compare options by share of respondents, not share of picks.
matrix: Compare rows on the same column (for example, % agree) to find the weakest statement, then look at who rates it lowest.
single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.

Frequently asked questions

How often should we run an employee pulse survey?

Monthly or quarterly with five to eight questions. Annual surveys with fifty questions produce a report; pulses produce habits.

Can employees be identified in an anonymous pulse?

Only if the group is small or you filter by several attributes at once. In anonymous surveys, SurveyHood hides results for any filtered group, or cross-tab row or column, with fewer than five responses.

How long does the internal communications survey take to complete?

About 3 minutes: 4 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.

Is this template free to use?

Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.