Everyone
Cookie Notice
Effective October 18, 2026
At a glance
- We use a small number of first-party cookies to keep you signed in, run surveys and remember referrals.
- We do not use advertising, retargeting or third-party tracking cookies.
- Our first-party analytics switches itself off when your browser sends Global Privacy Control or Do Not Track.
This summary is for convenience. The full text below is what applies.
1. What cookies are
Cookies are small files a website stores in your browser. Similar technologies, such as local storage and session storage, keep information in your browser too. This notice covers all of them.
2. Website and app
| Name | Type | Purpose | Lifetime |
|---|---|---|---|
| sb-…-auth-token | Cookie (strictly necessary) | Keeps you signed in to your account and refreshes your session securely. | Until you sign out or the session expires |
| sh_ref | Cookie (functional) | Remembers a participant referral code from a referral link so the referrer is credited if you join. | 30 days |
| sh_attr | Cookie (analytics) | Remembers which campaign or site sent you to our participant sign-up page (campaign tags and referring site only). | 30 days |
| sh_tool | Cookie (analytics) | Remembers which free tool you used (for example the poll maker), so we can tell whether our free tools lead to sign-ups. Contains only the tool name. | 30 days |
| sh_claim | Cookie (functional) | Remembers a survey you made with a free tool before signing up, so you can add it to your account after confirming your email. | 7 days, or until the survey is saved |
| sh_sid | Local storage (analytics) | A random identifier that groups a few first-party analytics events, such as viewing pricing. Not linked to your name or email. Not set when Global Privacy Control or Do Not Track is on. | Until you clear site data |
3. Survey pages
When you answer a survey hosted on SurveyHood (links starting with surveyhood.com/s/), we use these items so you can resume where you left off and so the survey owner does not receive duplicate responses:
| Name | Type | Purpose | Lifetime |
|---|---|---|---|
| sh_s_<survey> | Cookie (strictly necessary) | Links your browser to your in-progress response so you can resume it, and prevents duplicate submissions. | 30 days |
| sh_pw_<survey> | Cookie (strictly necessary) | Remembers that you entered the password for a password-protected survey. | 30 days |
| sh_answers_<session> | Session storage (strictly necessary) | A local backup of your answers in case the page reloads. Removed when you submit. | Until you submit or close the tab |
| sh_pv | Cookie (strictly necessary) | On free polls (surveyhood.com/poll/…): a random identifier that enforces “one vote per browser”. It is not linked to your identity. | 400 days |
| sh_pm_<poll> | Cookie (strictly necessary) | Lets the person who created a free poll manage it from this browser. | 400 days |
| sh_rs_<share> | Cookie (strictly necessary) | Remembers that you entered the password for a password-protected shared results page. | 7 days |
Survey pages do not load analytics or advertising scripts.
4. Third parties
When a customer pays on Stripe’s hosted checkout, Stripe sets its own cookies on its pages for fraud prevention, under Stripe’s privacy policy. We do not embed third-party advertising or social-media trackers.
5. Your choices
You can block or delete cookies in your browser settings. Blocking strictly necessary cookies will sign you out and may stop surveys from saving progress. To switch off our analytics, turn on Global Privacy Control or Do Not Track in your browser, or clear local storage for surveyhood.com.
Questions: privacy@surveyhood.com.
Questions about this document? Email support@surveyhood.com, or privacy@surveyhood.com for privacy matters.