Contact SurveyHood
We’re here to help.
Tell us what you’re working on. Choose the team below that fits your question and a real person will reply within one business day.
At a glance
- Response time
- Within one business day
- General enquiries
- hello@surveyhood.com
- Sales
- sales@surveyhood.com
- Location
- McKinney, Texas, USA
Choose a team
Reach the right people first time
General questions
Plans, features, audience orders or anything else.
hello@surveyhood.comSales and enterprise
50,000+ responses a month, custom contracts, invoiced billing or dedicated panel sourcing. Include your expected volume.
sales@surveyhood.comCustomer and participant support
Help with your account, a survey, an order, rewards or a withdrawal.
support@surveyhood.comPanel partnerships
Panel providers and research partners who want to work with us.
partners@surveyhood.comPrivacy and data requests
Access, correction or deletion of your personal data.
privacy@surveyhood.comNeed a custom quote?
Tell us your volume, audience and timeline with the enterprise form and we’ll send a quote within one business day.
Request an enterprise quote
Find answers now
Most questions are answered here
Common questions
- How quickly will you reply?
- A real person reads every message and replies within one business day.
- Can I get a quote for buying responses without emailing?
- Yes. The quote calculator on our Buy Responses page shows the price per approved complete for your audience before you pay.
- I took a survey and have a question about my reward.
- Email support@surveyhood.com from the address you joined with, and include the survey name or date if you have it.