Contractor job feedback template
Quote accuracy, punctuality, workmanship, tidiness, communication and referral intent for trades and home services.
4 questions · about 1 minute to complete · free on every plan
Free account required. The template is copied into your workspace; edit anything before publishing.
- When to use it
- Two days after the job is finished.
- Who it is for
- Homeowners and property managers.
How to use this template
- Send it after the appointment or project hand-over; response rates and recall both fall the longer you wait.
- Ask whether the result matched what was agreed.
- Read open-text answers from the lowest scorers first; they explain the numbers.
Questions in the contractor job feedback template
1. Please rate your agreement:
matrix · The final price matched the quote, The team arrived when they said, The workmanship is good quality, They left the site tidy, They explained what they did
2. How likely are you to recommend us?
nps
3. May we use your feedback as a review?
single choice · Yes, with my first name, Yes, anonymously, No
4. Anything we should fix?
open text
What the results look like
IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.
1.Please rate your agreement:
120 answered| Statement | Strongly disagree | Disagree | Neutral | Agree | Strongly agree | n |
|---|---|---|---|---|---|---|
| The final price matched the quote | 6% | 9% | 23% | 23% | 39% | 120 |
| The team arrived when they said | 6% | 13% | 16% | 23% | 43% | 120 |
| The workmanship is good quality | 11% | 12% | 23% | 25% | 30% | 120 |
| They left the site tidy | 7% | 13% | 23% | 24% | 33% | 120 |
| They explained what they did | 8% | 8% | 23% | 29% | 33% | 120 |
2.How likely are you to recommend us?
120 answered| Answer | Count | Percent |
|---|---|---|
| 0 | 3 | 3% |
| 1 | 2 | 2% |
| 2 | 8 | 7% |
| 3 | 9 | 8% |
| 4 | 6 | 5% |
| 5 | 11 | 9% |
| 6 | 14 | 12% |
| 7 | 8 | 7% |
| 8 | 13 | 11% |
| 9 | 21 | 18% |
| 10 | 25 | 21% |
3.May we use your feedback as a review?
120 answered| Answer | Count | Percent |
|---|---|---|
| Yes, with my first name | 48 | 40% |
| Yes, anonymously | 47 | 39% |
| No | 25 | 21% |
How to read these questions
- matrix: Compare rows on the same column (for example, % agree) to find the weakest statement, then look at who rates it lowest.
- nps: NPS = % promoters (9–10) − % detractors (0–6). Check the margin of error before calling a change between two periods.
- single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.
Frequently asked questions
How do I ask clients for a review after a project?
Send a short feedback survey first; if they score 9–10, the thank-you page can ask for a public review with a link.
How long does the contractor job feedback survey take to complete?
About 1 minute: 4 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.
Is this template free to use?
Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.
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