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Salons, agencies & contractors

Freelancer client feedback template

Short end-of-engagement feedback for freelancers and consultants: quality, communication, timeliness and a testimonial.

4 questions · about 2 minutes to complete · free on every plan

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Free account required. The template is copied into your workspace; edit anything before publishing.

When to use it
When the final invoice is sent.
Who it is for
Freelance clients.

How to use this template

  1. Send it after the appointment or project hand-over; response rates and recall both fall the longer you wait.
  2. Ask whether the result matched what was agreed.
  3. Read open-text answers from the lowest scorers first; they explain the numbers.

Questions in the freelancer client feedback template

  1. 1. Rate the engagement

    matrix · Quality of work, Communication, Meeting deadlines, Value

  2. 2. Would you hire me again?

    single choice · Yes, Probably, Not sure, No

  3. 3. A sentence I could use as a testimonial (optional)

    open text

  4. 4. May I publish it?

    single choice · Yes, with your name and company, Yes, anonymously, No

What the results look like

IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.

1.Rate the engagement

120 answered
StatementPoorFairGoodVery goodExcellentn
Quality of work8%14%12%31%36%120
Communication8%12%14%24%42%120
Meeting deadlines11%9%17%29%34%120
Value9%11%20%21%39%120

2.Would you hire me again?

120 answered
Answer distribution
AnswerCountPercent
Yes3529%
Probably2723%
Not sure3630%
No2218%

3.May I publish it?

120 answered
Answer distribution
AnswerCountPercent
Yes, with your name and company119%
Yes, anonymously4336%
No6655%

How to read these questions

  • matrix: Compare rows on the same column (for example, % agree) to find the weakest statement, then look at who rates it lowest.
  • single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.

Frequently asked questions

How do I ask clients for a review after a project?

Send a short feedback survey first; if they score 9–10, the thank-you page can ask for a public review with a link.

How long does the freelancer client feedback survey take to complete?

About 2 minutes: 4 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.

Is this template free to use?

Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.

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