Maintenance request form template
Location, issue category, urgency, access permission and photos link, for facilities and property managers.
6 questions · about 2 minutes to complete · free on every plan
Free account required. The template is copied into your workspace; edit anything before publishing.
- When to use it
- Linked from the tenant or staff portal.
- Who it is for
- Tenants, residents or staff.
How to use this template
- Use a dropdown for the request type so routing is clean.
- Ask for the preferred contact method.
- Send submissions to your inbox or helpdesk with a webhook.
Questions in the maintenance request form template
1. Your details
contact info
2. Location (building, floor, unit or room)
open text
3. Category
dropdown · Plumbing, Electrical, Heating or cooling, Appliance, Doors, locks and windows, Pests, Cleaning, Other
4. Urgency
single choice · Routine, Needs attention this week, Urgent — safety or no water/power
5. Describe the problem
open text
6. May we enter if you are not present?
single choice · Yes, No, contact me first
What the results look like
IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.
1.Category
120 answered| Answer | Count | Percent |
|---|---|---|
| Plumbing | 9 | 8% |
| Electrical | 14 | 12% |
| Heating or cooling | 10 | 8% |
| Appliance | 30 | 25% |
| Doors, locks and windows | 10 | 8% |
| Pests | 27 | 23% |
| Cleaning | 14 | 12% |
| Other | 6 | 5% |
2.Urgency
120 answered| Answer | Count | Percent |
|---|---|---|
| Routine | 22 | 18% |
| Needs attention this week | 53 | 44% |
| Urgent — safety or no water/power | 45 | 38% |
3.May we enter if you are not present?
120 answered| Answer | Count | Percent |
|---|---|---|
| Yes | 77 | 64% |
| No, contact me first | 43 | 36% |
How to read these questions
- dropdown: Treat like a single choice; group long lists into a few buckets before comparing segments.
- single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.
Frequently asked questions
Can form submissions be sent to my email or another tool?
Yes. Webhooks and the API deliver each submission in real time; email notifications are available through your automation tool.
How long does the maintenance request form take to complete?
About 2 minutes: 6 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.
Is this template free to use?
Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.
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