Beta tester feedback template
Usage, bugs, confusion, comparison with the old way and readiness to ship, from early-access users.
7 questions · about 4 minutes to complete · free on every plan
Free account required. The template is copied into your workspace; edit anything before publishing.
- When to use it
- After testers have used the feature at least three times.
- Who it is for
- Beta or early-access participants.
How to use this template
- Ask testers after they have used the feature at least three times.
- Separate 'it broke' from 'I did not understand it'; they go to different teams.
- Share what you learned and one change you made. People answer the next survey when the last one visibly mattered.
Questions in the beta tester feedback template
1. How many times have you used the new feature?
single choice · Once, 2–3 times, 4–10 times, More than 10
2. What did you use it for?
open text
3. Did anything not work as expected?
single choice · No, Yes, minor, Yes, it blocked me
4. Describe what went wrong, with steps if you can
open text
5. Compared with how you did this before, the new way is…
single choice · Much better, Better, The same, Worse, Much worse
6. If it shipped exactly as it is today, would you keep using it?
single choice · Yes, Probably, Not sure, No
7. What one change would make it ready to ship?
open text
What the results look like
IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.
1.How many times have you used the new feature?
120 answered| Answer | Count | Percent |
|---|---|---|
| Once | 19 | 16% |
| 2–3 times | 33 | 28% |
| 4–10 times | 44 | 37% |
| More than 10 | 24 | 20% |
2.Did anything not work as expected?
120 answered| Answer | Count | Percent |
|---|---|---|
| No | 36 | 30% |
| Yes, minor | 59 | 49% |
| Yes, it blocked me | 25 | 21% |
3.Compared with how you did this before, the new way is…
120 answered| Answer | Count | Percent |
|---|---|---|
| Much better | 11 | 9% |
| Better | 10 | 8% |
| The same | 38 | 32% |
| Worse | 42 | 35% |
| Much worse | 19 | 16% |
4.If it shipped exactly as it is today, would you keep using it?
120 answered| Answer | Count | Percent |
|---|---|---|
| Yes | 26 | 22% |
| Probably | 14 | 12% |
| Not sure | 59 | 49% |
| No | 21 | 18% |
How to read these questions
- single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.
Frequently asked questions
What should a beta feedback survey ask?
How often they used it, what they used it for, what did not work, how it compares to the old way, and whether they would keep it if it shipped as is.
How long does the beta tester feedback survey take to complete?
About 4 minutes: 7 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.
Is this template free to use?
Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.
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