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Feature prioritisation

Feature request form template

A structured way for users to ask for features: the problem, how they solve it today, impact and urgency.

5 questions · about 3 minutes to complete · free on every plan

More product development templates

Free account required. The template is copied into your workspace; edit anything before publishing.

When to use it
Linked from the product help menu, always open.
Who it is for
Any user with an idea.

How to use this template

  1. Keep the feature list under ten and describe each in user terms.
  2. Use the Kano pairs (how would you feel if it had / did not have) to separate must-haves from delighters.
  3. Share what you learned and one change you made. People answer the next survey when the last one visibly mattered.

Questions in the feature request form template

  1. 1. What problem are you trying to solve?

    open text

  2. 2. How do you work around it today?

    open text

  3. 3. How often does this come up?

    single choice · Daily, Weekly, Monthly, Rarely

  4. 4. How much would solving it help?

    single choice · Nice to have, Would save real time, Critical to my work

  5. 5. Your details, if you would like updates

    contact info

What the results look like

IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.

1.How often does this come up?

120 answered
Answer distribution
AnswerCountPercent
Daily2218%
Weekly3529%
Monthly4538%
Rarely1815%

2.How much would solving it help?

120 answered
Answer distribution
AnswerCountPercent
Nice to have2823%
Would save real time3025%
Critical to my work6252%

How to read these questions

  • single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.

Frequently asked questions

What is a Kano survey?

A pair of questions per feature asking how the user would feel if it were present and if it were absent. The combination classifies features as must-have, performance, delighter or indifferent.

How long does the feature request survey take to complete?

About 3 minutes: 5 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.

Is this template free to use?

Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.