Suggestion box template
Anonymous suggestions from staff or customers with a category, the idea, the benefit and optional contact.
4 questions · about 2 minutes to complete · free on every plan
Free account required. The template is copied into your workspace; edit anything before publishing.
- When to use it
- Always open, linked from the intranet or website.
- Who it is for
- Employees or customers.
How to use this template
- Keep it to four fields.
- Set an expectation for reply time.
- Route complaints to a person, not a shared inbox.
Questions in the suggestion box template
1. What is your suggestion about?
dropdown · Products or services, Workplace, Processes, Customer experience, Something else
2. Your suggestion
open text
3. What would it improve?
open text
4. Your name and email (optional, if you want a reply)
open text
What the results look like
IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.
1.What is your suggestion about?
120 answered| Answer | Count | Percent |
|---|---|---|
| Products or services | 42 | 35% |
| Workplace | 7 | 6% |
| Processes | 12 | 10% |
| Customer experience | 25 | 21% |
| Something else | 34 | 28% |
How to read these questions
- dropdown: Treat like a single choice; group long lists into a few buckets before comparing segments.
Frequently asked questions
What fields should a contact form have?
Name, email, topic (dropdown) and message. Phone is optional. Everything else reduces submissions.
How long does the suggestion box form take to complete?
About 2 minutes: 4 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.
Is this template free to use?
Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.
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