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Course & instructor evaluation

Online course feedback template

For e-learning and self-paced courses: content, video quality, platform, completion barriers and recommendation.

5 questions · about 3 minutes to complete · free on every plan

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Free account required. The template is copied into your workspace; edit anything before publishing.

When to use it
On completion, and to non-completers after 30 days.
Who it is for
Learners who enrolled in an online course.

How to use this template

  1. Run a short mid-course version so there is time to change something.
  2. Keep instructor and course questions separate.
  3. Share one change you made with the class.

Questions in the online course feedback template

  1. 1. How much of the course did you complete?

    single choice · All of it, Most of it, About half, A little, Did not start

  2. 2. Rate each part

    matrix · Video lessons, Written materials, Exercises and quizzes, Platform ease of use, Support or community

  3. 3. If you did not finish, what got in the way?

    multi choice · Not enough time, Content was not what I expected, Too hard, Too easy, Technical problems, Lost motivation, None of these

  4. 4. How likely are you to recommend this course?

    nps

  5. 5. What would make the course better?

    open text

What the results look like

IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.

1.How much of the course did you complete?

120 answered
Answer distribution
AnswerCountPercent
All of it1815%
Most of it1311%
About half2622%
A little1210%
Did not start5143%

2.Rate each part

120 answered
StatementPoorFairGoodVery goodExcellentDid not usen
Video lessons6%15%16%13%18%33%120
Written materials5%11%11%19%25%29%120
Exercises and quizzes3%8%12%25%29%23%120
Platform ease of use8%7%14%19%26%27%120
Support or community6%6%11%24%24%29%120

3.If you did not finish, what got in the way?

112 answered
Answer distribution
AnswerCountPercent
Not enough time3935%
Content was not what I expected7668%
Too hard2321%
Too easy7365%
Technical problems4036%
Lost motivation7264%
None of these00%

4.How likely are you to recommend this course?

120 answered
Average 6.7NPS -1235 promoters · 36 passives · 49 detractors
Answer distribution
AnswerCountPercent
033%
122%
287%
398%
465%
554%
61613%
71412%
82218%
91513%
102017%

How to read these questions

  • single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.
  • matrix: Compare rows on the same column (for example, % agree) to find the weakest statement, then look at who rates it lowest.
  • multi choice: Percentages add up to more than 100% because people can pick several. Compare options by share of respondents, not share of picks.
  • nps: NPS = % promoters (9–10) − % detractors (0–6). Check the margin of error before calling a change between two periods.

Frequently asked questions

When should course evaluations be run?

A short pulse at the midpoint and the full evaluation in the last two weeks before final assessments, when attendance is still high.

How long does the online course feedback survey take to complete?

About 3 minutes: 5 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.

Is this template free to use?

Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.

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