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Messaging & claims

Message testing survey template

Rate up to five value propositions on appeal, clarity, believability and relevance, then pick a winner.

4 questions · about 4 minutes to complete · free on every plan

More market research templates

Free account required. The template is copied into your workspace; edit anything before publishing.

When to use it
Before a website rewrite, campaign or pitch.
Who it is for
Target buyers.

How to use this template

  1. Keep every message to one sentence and randomise the order.
  2. Ask believability as well as appeal; an appealing claim nobody believes hurts you.
  3. Share what you learned and one change you made. People answer the next survey when the last one visibly mattered.

Questions in the message testing template

  1. 1. How appealing is each statement?

    matrix · Message A, Message B, Message C, Message D

  2. 2. How believable is each statement?

    matrix · Message A, Message B, Message C, Message D

  3. 3. If you could keep only one, which would it be?

    single choice · Message A, Message B, Message C, Message D

  4. 4. What is unclear or off-putting in any of them?

    open text

What the results look like

IllustrativeSynthetic sample of 120 responses generated for this preview, not real survey data. Your results page shows the same charts for your own responses.

1.How appealing is each statement?

120 answered
StatementNot appealingSlightlyModeratelyVeryExtremelyn
Message A8%13%14%34%31%120
Message B6%15%20%24%35%120
Message C12%8%19%23%38%120
Message D11%12%22%24%32%120

2.How believable is each statement?

120 answered
StatementNot believableSlightlyModeratelyVeryCompletelyn
Message A12%8%14%28%38%120
Message B11%8%18%30%34%120
Message C14%12%21%26%28%120
Message D4%14%20%24%38%120

3.If you could keep only one, which would it be?

120 answered
Answer distribution
AnswerCountPercent
Message A1916%
Message B4235%
Message C3126%
Message D2823%

How to read these questions

  • matrix: Compare rows on the same column (for example, % agree) to find the weakest statement, then look at who rates it lowest.
  • single choice: Read the share choosing each option, then cross-tab by a segment question to see who differs.

Frequently asked questions

How many messages can I test in one survey?

Up to six if each respondent rates all of them; beyond that, split into groups so fatigue does not punish the later messages.

How long does the message testing survey take to complete?

About 4 minutes: 4 questions, most of them single-tap. Every question can be edited, removed or reordered in the builder before you publish.

Is this template free to use?

Yes. Every template is included on the Free plan. Sign up, click Use this template, and it is copied into your workspace where you can edit it, add your logo and share it by link, email or embed.